PrescriberPoint Privacy Policy

Effective: November 1, 2024

Privacy Statement

Your privacy is important to PrescriberPoint Corp. (“PrescriberPoint,” “us,” “we,” “our”). This Privacy Statement describes what kind of Personal Information we may collect when you visit our website(s) or interact with us online, through email, use our online tools, or engage in other business interactions with us that refer to this Privacy Statement (collectively, “Services”), Services which are expressly intended for use by Healthcare Professionals. This website and this Privacy Statement are for US healthcare professionals only and are not intended for patients. If you are a patient, review this Patient Privacy Statement.

Personal Information We Collect and How We Use It

“Personal Information” refers to any information that directly or indirectly relates to individuals visiting our websites or participating in our Services (“you,” “users”).   We may collect and process Personal Information you provide us directly, indirectly, automatically as you navigate our websites, or in connection with your use of our Services.

Depending on your interactions with PrescriberPoint, we collect the following Personal Information:

  • Name/Alias/Signature
  • Business/Professional contact information (e.g., title, company name, business address, business email address, business phone/fax number)
  • National Provider Identifiers (NPI)
  • Personal contact information (e.g., personal address, personal email address, personal phone/fax, personal web/internet address)
  • Online identifiers that correspond to your device(s) (e.g., personal IP [Internet Protocol] address, cookies, RFID, etc.)
  • Geolocation information
  • Demographic or lifestyle information
  • Website utilization and social media use
  • Inferences we may derive from the information we collect

 

We use this information to:

  • Comply with legal or regulatory obligations (e.g., adverse event reporting, exercising or defending legal claims, financial disclosure reporting)
  • Provide you with our Services, or support-related activities
  • Conduct business and market research related to our Services
  • Communicate information about our Services, respond to your requests and registration for Services
  • Analyze use of our websites and Services, or to enhance or develop new features or functionality for our website(s) and Services
  • Create aggregated analytics for research purposes
  • Administer events, or event management
  • Conduct surveys, or polls and obtain testimonials
  • Distribute and market our products
  • Send you promotional materials, (e.g., newsletters)  
  • Fulfill our obligations to you under an applicable contract or to conduct business with you
  • Administration of other legal and business processes that are in PrescriberPoint’s business interest, inclusive of company record retention, safeguarding our physical and electronic workplace, to protect or defend our legal interests, and if necessary, to protect the safety of our employees and other stakeholders 
  • Evaluate or conduct a merger, divestiture, restructuring, reorganization, dissolution, joint venture, or other sale, transfer or disposition of some or all of our assets, whether in connection with any bankruptcy, liquidation, or similar proceeding, in which Personal Information held by us is among the assets transferred
  • Recruit for employment purposes, new-hire onboarding and other activities in the course of employment with PrescriberPoint
  • Conduct other activities, as allowed by applicable law and in any other way we may describe when you provide us information

 

We may combine the Personal Information we collect about you from one source (such as our website) with the Personal Information we collect about you from other sources, such as our application or our offline interactions with you (for example, our interactions by telephone or in person). We may also combine any of the information we collect about you with information we lawfully obtain from other sources, such as public records or websites, or other third parties (e.g., health care professionals, patient groups, government agencies). 

In some cases, we may choose to rent, release, disclose, disseminate, make available, or sell your Personal Information to our business partners in return for monetary or other valuable consideration, which may be considered a sale of information under applicable data protection laws. Information on how to opt-out of this sale can be found in the “Exercising Your Rights” section.

Sensitive Personal Information

In the course of offering our Services, and with your consent, where required, we may also collect and process Personal Information that is of a sensitive nature, including information that may under certain laws be defined as Consumer Health Data.  Examples of Sensitive Personal Information include:

  • Username and password that you may select in connection with establishing an account on our websites or applications
  • For Job Applicants
    • Disciplinary actions, criminal proceedings, etc. 
    • Identification information (identity card/passport number, Social Security or other taxpayer/government identification number such as driving license details)
    • Financial information
    • Race and ethnicity, sexual orientation and other protected information

 

We may use this information, as necessary, to:  

  • Facilitate recruitment and employee-related activities, such as background screening, payroll and benefits
  • To tailor marketing programs, administer retargeting messaging and profiling activities 
  • Process and manage safety and quality concerns
  • Conduct other business activities, as allowed by applicable law

 

We will only process your Sensitive Personal Information and Consumer Health Data when we have your express consent, or as required or permitted under applicable law, for example, when necessary to comply with applicable law, respond to legitimate requests from government authorities, including authorities that may be outside of your country of residence, to protect or defend our legal interests, and if necessary, to protect the safety of our employees and other stakeholders. 

Read our Consumer Health Data Privacy Statement Supplement for additional information on the processing of Consumer Health Data as defined under US state laws.

Sharing Personal Information

PrescriberPoint may share your Personal Information with:

  • Service providers working on our behalf, or providing services such as information technology, website hosting, payment processing, order fulfillment, customer service, etc.
  • Third parties to whom you authorize us to disclose your Personal Information in connection with our Services
  • Authorized law enforcement, regulatory or other government authorities, where required by applicable law, or pursuant to a valid subpoena
  • Business partners with whom we collaborate regarding our Services and strategic collaboration partners (e.g., pharmaceutical companies) who may use this data for their own purposes
  • Third parties to protect PrescriberPoint’s rights and interests, such as when needed for corporate audits, to investigate or respond to a complaint or threat, or to exercise our legal rights
  • To analytics or tracking technology providers, to analyze information on your use of our website and to generate interest-based advertisements 

 

When we share your Personal Information for a business purpose, we enter a contract with these third parties that describes the purposes for sharing your Personal Information and requires the third-party recipient to protect the confidentiality and secure the Personal Information shared and prohibits use or disclosure of the Personal Information except for the purpose(s) performing the services under the contract, or as necessary to comply with applicable law. 

Cookies, Web Server Data and other Technologies

We use cookies and similar technologies (such as web beacons, tags, scripts and device identifiers) to collect and store analytics and other information when you use our websites, applications or Services. The cookies we use include both first-party and third-party cookies.  

Cookies, or similar technologies, provide us with the following information:

  • The type of web browser software you use
  • The name of the domain from which you access the Internet (including client and server IP addresses, usernames, ports, queries, or other status-related information)
  • The Internet address of the website from which you linked directly to our websites or applications
  • The date and time you access our websites or applications
  • Which pages you have visited on our websites or applications

 

Cookies may be placed on your computer by us and by third parties with whom we have a relationship, such as web analytic services and advertising network services.  These cookies can help us to share content from our social media sites, gain helpful insights about how our Services are used and how we can improve your experiences and interactions during your use of our Services. We also use cookies for targeted advertising. You can learn more about the cookies we use by reading our Cookie Statement, and you may choose to disable cookies by managing your cookie preferences. You can also click Do not Sell/Share my Personal Information  to opt-out of sharing your information with any cookie provider who may use your Personal Information for their own purposes. 

Exercising Your Rights

Certain states in the U.S. (now or in the future) provide their state residents with rights related to their Personal Information. To the extent that these laws apply, residents of these states may exercise the following rights:

  • Confirm whether we process your Personal Information
  • Access and delete certain Personal Information
  • Correct inaccuracies in your Personal Information, taking into account the information's nature processing purpose (excluding Iowa and Utah)
  • Data portability
  • Opt-out of Personal Information processing for targeted advertising (excluding Iowa); sales; or profiling in furtherance of decisions that produce legal or similarly significant effects (excluding Iowa and Utah)
  • Either limit the processing of (opt-out) or require consent to process Sensitive Personal Information

 

You may contact us at privacy@prescriberpoint.com to exercise these rights, including to request access to, update or correct the Personal Information we have collected about you.

To opt-out of the sale or sharing of your Personal Information, you can also click the Do Not Sell/Share My Personal Information or call 866-IOPTOUT and when prompted, enter Service Code: 1646.

You may opt-out of or limit the processing of your Sensitive Personal Information or Consumer Health Data by clicking the Limit The Use of My Sensitive Personal Information on our Website or contacting us at privacy@prescriberpoint.com.

Nevada Privacy Rights. Nevada residents have the right to opt-out of the sale of their Personal Information by emailing us and including “NV Sale Opt Out Request” in the subject line. 

In some cases, we may need to collect additional information from you in order to verify your identity before providing you access to or deleting your information, such as a government-issued identification. We will not discriminate against you for exercising your rights, but we may not be able to provide you with Services or programs that you have requested if we are not able to use your Personal Information.

We will confirm that we received your request within ten (10) days and will respond within forty-five (45) days of its receipt. If we require more time to respond to your request, we will inform you of the reason and extension period in writing. The response we provide will also explain the reasons we cannot comply with a request, if applicable. For data portability requests, we will select a format to provide your Personal Information that is readily useable and should allow you to transmit the information from one entity to another entity without hindrance.

We do not charge a fee to process or respond to your request unless it is excessive, repetitive, or manifestly unfounded. If we determine that the request warrants a fee, we will tell you why we made that decision and provide you with a cost estimate before completing your request.

If we deny your rights request, you have the right to request an appeal of our decision. To initiate an appeal, follow the instructions provided in the communication denying your request, or contact us at the information provided in this Privacy Statement.  

Additional Privacy Choices 

You may exercise the following choices related to your privacy:

  • You may control how you receive certain types of communications from us by unsubscribing within the body of the communication. Note that some messages are required, service-related messages like transaction confirmation messages, legal notices, or updates. 
  • Do Not Track Signals. CalOPPA requires us to let you know how we respond to web browser Do Not Track (“DNT”) signals. DNT is a privacy preference you can set in your web browser to indicate that you do not want certain information about your webpage visits collected across websites when you have not interacted with that service on the page. For details, including how to turn on DNT, see here. Because there currently isn’t an industry or legal standard recognizing or honoring DNT signals, we don’t respond to them at this time. 
  • You also can use the Global Privacy Control (“GPC”) through a supported browser to signal certain of your opt-out preferences. You may opt out of the processing of your Personal Information for purposes of targeted advertising or certain sales of your Personal Information by broadcasting the Global Privacy Control signal through a supported browser. If you use the GPC, we will process your request for your browser, but it will not apply outside of that browser to your device. You will need to use the GPC for each browser you use to access the Services.  If you clear your cookies in your browser after using the GPC, you will need to use the GPC again for us to process your opt-out for that browser.

 

Third-Party Services and Features

Our Services may contain links to, or make available third-party websites, services, features or other resources not provided by us or on our behalf (“Third-Party Services”).  We make these Third-Party Services available as a convenience to you, and PrescriberPoint is not affiliated with, does not endorse nor are we sponsoring the Third-Party Services.

Any information you give to such third parties is not subject to the terms of this Privacy Statement.  We are not responsible for the privacy or security of the information you give to Third-Party Services or how they handle your information.  We also are not responsible for the information collection, use, sharing or security practices of Third-Party Services.  You should review the privacy notice or statement of any Third-Party Service to whom you give information in connection with our Services.

Children’s Privacy

This website is not intended nor designed for individuals under the age of 16 and we do not knowingly collect Personal Information from any person under the age of 16 unless a parent or guardian provides consent.

If you are aware of or suspect that someone under the age of 16 is using the Site without permission, please notify us immediately by contacting us as detailed below. If we learn that we have collected or received personal information from anyone under 16 without verification of parental consent, in compliance with the Children’s Online Privacy Protection Act, we will purge such information from our database and cancel the corresponding accounts.  We strongly encourage parents and guardians to review the Federal Trade Commission’s Guidelines for protection of your child’s privacy online.   

Retaining your Personal Information

Personal Information will be saved for the period of time needed to fulfill the legitimate and lawful business purposes. Otherwise, we retain your Personal Information for as long as reasonably necessary to serve the purpose(s) for which it was collected, or as required by applicable law.

How We Secure Your Personal Information

We provide reasonable physical, technical, and procedural safeguards to protect Personal Information we collect and process. We limit access to Personal Information to authorized employees and third parties who need access to carry out their assigned roles and responsibilities on behalf of PrescriberPoint. While we have implemented controls to safeguard your Personal Information, there is always some risk involved when sending information over the Internet.  

Data Transfers

Information we collect about you is transferred, processed, and accessed by us in the United States, or another country where we or our service providers operate. Please be aware your information may be transferred to, and maintained on, computers located outside of your state or country where privacy laws may differ from and may not be as protective as those where you live.

Contact Us

If you have questions or comments regarding this Privacy Statement or our privacy practices, please contact us at privacy@prescriberpoint.com or call 866-IOPTOUT and when prompted, enter Service Code: 1646.  

Changes to Our Privacy Practices

We may update this Privacy Statement from time to time. When we do update it, for your convenience, we will make the updated statement available on this page. We will always handle your Personal Information in accordance with the Privacy Statement in effect at the time it was collected unless we provide you with the new Statement and/or obtain your consent, as appropriate.

DMD Healthcare Communications Network Participation Disclosure

This website is a member of the DMD Healthcare Communications Network (the “HCN”). HCN is owned and managed by DMD Marketing Corp (“DMD”) and is designed to enable DMD and HCN members to provide medically relevant business communications to authenticated health care professionals. 

Your registration at this website includes registration with HCN. As a result, your contact and other professionally relevant information will be disclosed to DMD and each HCN member to provide you medically relevant content as described in the HCN privacy policy available at https://HCN.health/privacypolicy/.

The HCN privacy policy provides details on how to manage your information, including opting out of participation in the HCN. To the extent that this site’s privacy policy conflicts with the HCN privacy policy, with respect to the use of this information by HCN, the conflict will be resolved in favor of the HCN policy.

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