•Coupon can be redeemed only with valid prescriber ID and prescription at patient's local pharmacy
•For any questions regarding Change Healthcare online processing, pharmacies can call the Help Desk at 8004334893
•For pharmacies that require patients to mail in their coupon, patients must submit:
•1) A copy of the Copay Coupon OR the ID number and Group number located on the coupon
•2) The original purchase receipt with prescription number, pill quantity, and name of pharmacy where filed
•3) Patient’s name, full address, phone number, and date of birth
•These should be sent to: AkebiaCares Claims Processing Dept, PO Box 2355, Morristown, NJ 07962. Patients should allow up to 6 weeks for processing & keep a photocopy of all submitted materials for their records. Same Copay Coupon rules and regulations apply